Email us and include the device, operating-system version, and what you expected to happen. Never send clipboard content that contains passwords or private information.
Email supportClipTrove binds an account to one Apple ID at a time. Open Settings → iCloud to reconnect, keep history local, or intentionally switch Apple IDs. Sync uses your private CloudKit database—clip contents never pass through our entitlement service.
On Mac, enable Accessibility access when prompted. ClipTrove can still copy clips without that permission; it only needs access to paste into another app.
Enable sensitive-data protection and add source-app rules to prevent content from password managers or selected applications entering history.
Use Restore Purchases in ClipTrove settings for App Store purchases. Plans match the in-app catalog: Free (50 clips), Personal ($3.99/mo, $29.99/yr, or $89.99 lifetime), Family ($59.99, up to 6 people), and Teams ($3.49/user/mo).
After a web checkout, ClipTrove opens /billing/success when a purchase completes, or /billing/cancel if you leave before finishing. Neither page collects clipboard content.
To request deletion of your ClipTrove account and entitlement-service records, email support@cliptrove.app from the address associated with your account. Clipboard history stored in CloudKit is managed through your Apple ID and devices.